The warranty outlined below is our latest version and
applies to products purchased on or after June 1, 2021.
The Palliser warranty is not applicable for inappropriate use
and cleaning of products, including pet damage, colour
fading, dye stains, chemical detergents, etc.
Leather - 5 years
The Palliser warranty on leather covers tears, splits
and cracks. Any natural characteristics such as variation
in tone, texture, pattern of hair follicles, skin scar and so
on are not considered as manufacturing defects.
The warranty on all bonded, vinyl, leather match and
polyurethane products only covers splits, breaks, and peels.
Fabric - One year
The warranty on fabric materials only covers slippages,
frays, and splits. Any obvious changes like velvet nap
flattening, shrinks, pilling over the time will not be entertained.
Metal Frames - 2-year warranty
Metal frames are covered by a warranty against breakage
for two years when used under normal household conditions
Cushion and Fibre foam - Five years
Seat cushions are warranted only against collapsing,
while flattening and softening of the filling are obvious
after months of sitting, as such these are not covered in warranty.
*Contact us for more information on the warranty of our products.
