The warranty outlined below is our latest version and applies to products purchased on or after June 1, 2021.
The Palliser warranty is not applicable for inappropriate use and cleaning of products, including pet damage, colour fading, dye stains, chemical detergents, etc
Power Recliner Motors - Three year warranty
Power recliner motors are warranted against manufacturing defects.
Leather - 5 years
The Palliser warranty on leather covers tears, splits, and cracks. Any natural characteristics such as variation in tone, texture, pattern of hair follicles, skin scar, and so on are not considered as manufacturing defects. The warranty on all bonded, vinyl, leather match and polyurethane products only covers splits, breaks, and peels.
Fabric - One year
The warranty on fabric materials only covers slippages, frays, and splits. Any obvious changes like velvet nap flattening, shrinks, pilling over the time will not be entertained.
Cushion and Fibre foam - Five years
Seat cushions are warranted only against collapsing, while flattening and softening of the filling are obvious after months of sitting, as such these are not covered in warranty.
*Contact us for more information on the warranty of our products.
